Terms, Conditions & Privacy Policy | TotalScope Cleaning

Effective Date:

June 5, 2025

Welcome to TotalScope Cleaning. By accessing or using our website, services, or communication platforms (including email and SMS messaging), you agree to the following terms and conditions:

1. Services

We provide commercial cleaning services to businesses within our service area. Service details, frequency, and pricing will be outlined in individual client agreements or quotes.

2. Communication Consent

By submitting your contact information through our website or other channels, you consent to receive communications from TotalScope Cleaning, including appointment confirmations, service updates, and promotional messages via text and email. You may opt out at any time by replying STOP to texts or clicking 'unsubscribe' in emails.

3. Payment Terms

Invoices must be paid in accordance with the terms outlined in your individual agreement. Late payments may be subject to fees.

4. Cancellations and Rescheduling

Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may incur a fee.

5. Liability

While we take every precaution to ensure your property is treated with care, TotalScope Cleaning is not liable for damage due to pre-existing conditions, improper installation of fixtures, or failure to notify us of special care instructions.

6. Service Modifications

We reserve the right to modify or discontinue any part of our services with or without notice.

7. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services constitutes your agreement to the updated terms.

Privacy Policy

Effective Date:

June 5, 2025

TotalScope Cleaning respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you voluntarily provide such as name, phone number, email, business name, and service preferences. We may also collect website usage data through cookies.

2. How We Use Your Information

We use your information to:

Schedule and deliver cleaning servicesCommunicate via text, email, or phoneSend service reminders, updates, and promotional offersImprove our website and services

3. Information Sharing

We do not sell or rent your personal information. We may share it with third-party service providers only as necessary to deliver our services (e.g., email/text platforms).

4. Data Security

We take reasonable precautions to protect your information, including secure data storage and access controls.

5. Your Rights

You may request to access, correct, or delete your personal information. You can also opt out of marketing communications at any time.

6. Policy Updates

We may update this policy as needed. Any changes will be posted on our website with an updated effective date.

If you have questions about these policies, please contact us at

(501) 426-5883

or

[email protected]

.